Questions and answers

Auto body questions, answered straight.

Everything people ask us before they drop a vehicle at 40923 Albrae St in Fremont. If your question is not here, call the shop and we will answer it in plain English.

Estimates and cost

Do you charge for an estimate?
No. Estimates are free. Bring the vehicle to 40923 Albrae St in Fremont and we will write it up while you wait. Photos help us ballpark the job, but an in-person look is the only way to catch damage hiding behind a panel.
Do I need an appointment for an estimate?
No appointment is needed. Walk in Monday through Friday between 8:00 AM and 6:00 PM, or Saturday between 8:00 AM and 1:00 PM, and we will get you an estimate.
Can you quote my repair from photos?
We can give you a rough idea from photos, but not a firm number. Collision damage frequently hides behind the panel you can see, so the written estimate comes after we look at the vehicle in person.
What should I bring with me?
The vehicle itself, your claim number if a claim is already open, and for a DSP or fleet van, the unit number and who to bill. That is enough for us to start.

Repairs, timing and paint

How long will my repair take?
It depends on the damage and on parts availability. A bumper cover is usually days; structural work is longer. You get a target date with your estimate, and a call from us if anything moves it.
Will my paint match?
Yes. We pull your paint code, mix to it, and blend into the surrounding panels so there is no visible line where the repair ends.
What kinds of work do you do?
Collision repair, frame and structural repair, suspension repair, auto glass, wheel alignment, paint protection, fleet and Amazon DSP van repair, and free written estimates.
Will you keep me updated while my car is in the shop?
Yes. You get a target completion date with your estimate, and we call you if anything changes it.

Insurance and claims

Do you work with my insurance company?
Yes. We work with all major carriers and handle the adjuster back-and-forth for you.
Which carriers do you see most often?
State Farm, GEICO, Farmers, Mercury, Allstate, Progressive, Liberty Mutual and AAA, along with other major carriers.
Do I have to use the shop my insurer recommends?
No. You are free to choose your own shop. Your insurer can recommend one, but the decision is yours.
Can you deal with the adjuster for me?
Yes, that is part of what we do. Give us the claim number and we handle the back-and-forth from there.

Fleet and Amazon DSP vans

Can you handle a whole DSP or work fleet?
That is a large share of what we do. Commercial accounts get priority intake, parts ordered ahead for drivable vans, and consolidated billing. Call (925) 599-1137 and ask for fleet.
Which vans do you work on?
Ford Transits, Mercedes Sprinters, Ram ProMasters, Rivian electric delivery vans, box trucks and other work vehicles come through our bays regularly.
How does billing work for a commercial account?
Commercial accounts get consolidated billing, and we handle corporate billing and adjuster paperwork so your office is not chasing individual invoices.
Can you keep multiple vans moving at once?
Priority intake and scheduling plus parts pre-ordered for drivable vans are how we keep fleets on the road instead of parked in the shop.

Vehicles, ADAS and electric vans

Do you repair Rivian delivery vans?
Yes. Rivian EDV 500 and EDV 700 electric delivery vans are a regular sight in our Fremont bays. We follow high-voltage safety procedures before any body or structural work, and we handle the large composite panels, sliding doors and bumper assemblies these vans use. Bring the van to 40923 Albrae St for a free estimate.
Do you repair Ford Transit and Mercedes Sprinter vans?
Yes. Ford Transit, Mercedes-Benz Sprinter and Ram ProMaster cargo vans are the most common vehicles we repair in Fremont. Side panels, sliding doors, rear doors, bumpers, mirrors and frame damage are all everyday work for us, and we keep fleet-spec paint formulas on file for fast matching.
Can you fit a high-roof Transit or Sprinter in your shop?
Yes. Our Fremont facility is built for high-roof and extended-length cargo vans, so a Transit 350 high roof, Sprinter 3500 or Rivian EDV 700 is never turned away for clearance. Roof, upper side panel and rear door repairs on tall vans are done here, not sent out.
Can you recalibrate ADAS after a bumper replacement?
Yes. Any time a bumper, windshield, grille or mirror that carries a camera or radar sensor is replaced or repainted, the vehicle's ADAS needs to be recalibrated. We partner with a dedicated third-party ADAS calibration specialist who performs the static and dynamic calibration to manufacturer specifications, and we coordinate it so the vehicle is calibrated before it leaves our Fremont shop.
Do you do ADAS calibration in-house?
No. We use a specialized third-party ADAS calibration provider rather than doing it ourselves, because proper calibration requires dedicated targets, level floor space and manufacturer-specific software. We schedule it as part of your repair at our Fremont shop and it appears as a separate line item on your estimate, so there are no surprises.
Is it safe to repair an electric delivery van after a crash?
Yes, when the shop follows the right procedures. Before body work on a Rivian EDV or any electric van, we inspect the high-voltage system and battery enclosure for damage and isolate the high-voltage system per the manufacturer's protocol. Our Fremont team treats every EV collision repair as a high-voltage job first and a body job second.
How much does a Sprinter side-panel repair cost?
It depends on whether the panel can be repaired or needs to be replaced. A dent that can be pulled and repainted on a Sprinter side panel is far less than cutting in a new panel and blending paint into the adjacent areas. The only accurate number is a free written estimate at our Fremont shop, and for fleet accounts we can usually quote the same day.
Are you an Amazon-approved body shop?
Amazon does not certify body shops directly; each Delivery Service Partner chooses its own repair shop. Spark Collision Center has repaired Amazon DSP vans in Fremont for years, understands the DSP damage-reporting workflow and bills DSP accounts directly with consolidated invoicing. Call (925) 599-1137 and ask for fleet to set up an account.
Can you help with Amazon PAVE photo estimates?
Yes. We photograph damage to the angles and detail the PAVE (Photo-Assisted Vehicle Estimate) process expects and provide a written estimate your DSP can attach to its submission. If you are comfortable with it, we can also submit the PAVE on your DSP's behalf so your office is not chasing photos and forms. When a van needs to meet Amazon's wear-and-tear guidelines, we focus the repair on exactly what is required to bring its PAVE score within those guidelines, so it passes without paying for work Amazon does not require. That keeps approvals moving and gets the van back on route from our Fremont shop sooner.
What is the best body shop near Fremont for delivery vans?
Spark Collision Center at 40923 Albrae St, Fremont, CA 94538 specializes in delivery and commercial van collision repair, including Ford Transit, Mercedes Sprinter and Rivian EDV vans. We offer priority fleet intake, free estimates, insurance handling and a 4.9-star Google rating, and we are minutes from I-880 at Auto Mall Parkway.

Finding us and hours

Where are you located?
Spark Collision Center is at 40923 Albrae St, Fremont, CA 94538, minutes off I-880.
What are your hours?
Monday through Friday, 8:00 AM to 6:00 PM. Saturday, 8:00 AM to 1:00 PM. Closed Sunday.
Which areas do you serve?
We regularly work with customers from Newark, Union City, Milpitas, Hayward, Pleasanton, San Jose, Oakland and San Francisco.
How long have you been in business?
Spark Collision Center has been repairing vehicles in Fremont, California since 2000.

Still not sure? Just bring it by.

Free estimates, no appointment needed. Mon-Fri 8-6, Sat 8-1, Sun closed.