Questions and answers
Auto body questions, answered straight.
Everything people ask us before they drop a vehicle at 40923 Albrae St in Fremont. If your question is not here, call the shop and we will answer it in plain English.
- Estimates and cost
- Repairs, timing and paint
- Insurance and claims
- Fleet and Amazon DSP vans
- Finding us and hours
Estimates and cost
Do you charge for an estimate?
No. Estimates are free. Bring the vehicle to 40923 Albrae St in Fremont and we will write it up while you wait. Photos help us ballpark the job, but an in-person look is the only way to catch damage hiding behind a panel.
Do I need an appointment for an estimate?
No appointment is needed. Walk in Monday through Friday between 8:00 AM and 5:00 PM, or Saturday between 8:00 AM and 12:00 PM, and we will get you an estimate.
Can you quote my repair from photos?
We can give you a rough idea from photos, but not a firm number. Collision damage frequently hides behind the panel you can see, so the written estimate comes after we look at the vehicle in person.
What should I bring with me?
The vehicle itself, your claim number if a claim is already open, and for a DSP or fleet van, the unit number and who to bill. That is enough for us to start.
Repairs, timing and paint
How long will my repair take?
It depends on the damage and on parts availability. A bumper cover is usually days; structural work is longer. You get a target date with your estimate, and a call from us if anything moves it.
Will my paint match?
Yes. We pull your paint code, mix to it, and blend into the surrounding panels so there is no visible line where the repair ends.
What kinds of work do you do?
Collision repair, frame and structural repair, suspension repair, auto glass, wheel alignment, paint protection, fleet and Amazon DSP van repair, and free written estimates.
Will you keep me updated while my car is in the shop?
Yes. You get a target completion date with your estimate, and we call you if anything changes it.
Insurance and claims
Do you work with my insurance company?
Yes. We work with all major carriers and handle the adjuster back-and-forth for you.
Which carriers do you see most often?
State Farm, GEICO, Farmers, Mercury, Allstate, Progressive, Liberty Mutual and AAA, along with other major carriers.
Do I have to use the shop my insurer recommends?
No. You are free to choose your own shop. Your insurer can recommend one, but the decision is yours.
Can you deal with the adjuster for me?
Yes, that is part of what we do. Give us the claim number and we handle the back-and-forth from there.
Fleet and Amazon DSP vans
Can you handle a whole DSP or work fleet?
That is a large share of what we do. Commercial accounts get priority intake, parts ordered ahead for drivable vans, and consolidated billing. Call (925) 599-1137 and ask for fleet.
Which vans do you work on?
Ford Transits, Mercedes Sprinters, Ram ProMasters, Rivian electric delivery vans, box trucks and other work vehicles come through our bays regularly.
How does billing work for a commercial account?
Commercial accounts get consolidated billing, and we handle corporate billing and adjuster paperwork so your office is not chasing individual invoices.
Can you keep multiple vans moving at once?
Priority intake and scheduling plus parts pre-ordered for drivable vans are how we keep fleets on the road instead of parked in the shop.
Finding us and hours
Where are you located?
Spark Collision Center is at 40923 Albrae St, Fremont, CA 94538, minutes off I-880.
What are your hours?
Monday through Friday, 8:00 AM to 5:00 PM. Saturday, 8:00 AM to 12:00 PM. Closed Sunday.
Which areas do you serve?
We regularly work with customers from Newark, Union City, Milpitas, Hayward, Pleasanton, San Jose, Oakland and San Francisco.
How long have you been in business?
Spark Collision Center has been repairing vehicles in Fremont, California since 2000.
Still not sure? Just bring it by.
Free estimates, no appointment needed. Mon-Fri 8-5, Sat 8-12.